The Child Support Process

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Child Support and dealing with the Child Support Agency (Urgh!)

The Child Support Agency (CSA) are notoriously difficult to deal with, you need to set aside a day on the phone if you intend to try and get any information out of them that way.

What does help is doing your homework, knowing the process and what you need to do to get some action out of the CSA.  The government provides a wealth of resources on their website Parent’s guide to child support. For a very detailed guide see this link Child Support Guide.

You will discover that the CSA applies a formula based on each parents income and the number of nights the children spend with them to determine how much child support is payable.  The formula isn’t always fair (for example where there are private school fees) and some parents go to great lengths to reduce their payments.  If you fall into this category then you need to complete an application for a ‘departure’, this cannot be done over the phone.

In order to make a departure application you must meet one of the 8 categories available. The categories can be found here : Acceptable reasons for applying for a departure from an assessment.

Please note that if neither parent is in receipt of government benefits then you don’t need to involve the CSA at all and can reach your own private arrangement which can be formalised if you desire.

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Rli Samantha@2x
Samantha Miller

Samantha has been a lawyer since 2001 having followed in the steps of her father, grandfather, great-grandfather and great-great-grandfather. No one can say she didn’t know what she was getting into!

Initially admitted in 2001 as a solicitor in NSW and Australia, Samantha moved to the UK where she was admitted as a solicitor in England and Wales in 2002. After working in several different areas of the law in large London firms, she determined that family law was her calling and hasn’t looked back.


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